Terms of Service of Liuyang Yuanazhi Trading Co., Ltd.

01.Acceptance of These Terms

By opening this website, by creating an account, by placing an enquiry, or by signing an order with the Company, you confirm that you agree to these Terms of Service. If you are acting for an organisation, you confirm that you are authorised to bind that organisation, and the organisation becomes the client for the purpose of each agreement you sign.

These terms apply to every interaction with the Company unless a specific written agreement says otherwise. Where a specific agreement and these terms meet, the specific agreement wins on the point it resolves, and these terms fill any gap it leaves. We recommend that you keep a copy of these terms for your own records, because they explain how the Company and its clients treat each other fairly.

02.The Company and the Services

Liuyang Yuanazhi Trading Co., Ltd. is a trading and professional services company registered in the sector of computer systems design with related professional and technical services, including the design of computer integrated systems for trade. Through its home office in Yonghe Town, Liuyang, the Company designs and operates software that helps trading businesses show goods, take orders and follow deliveries.

The six service lines are described on the services page in plain language. Nothing in these terms promises a precise delivery date, a price, a stock level or a regulatory approval unless it is stated in a signed order. Where this page speaks of the Company it means the registered entity above, and where it speaks of you or the client it means the person or business reading the page or signing the order.

The site and the systems were produced and are maintained alongside the trading business of the same registered office. Both draw on the same standards of record keeping, and both answer to the same contact desk described in Section 16.

03.Status of This Website and Quotations

The pages of this website exist to inform possible clients and buyers about the Company, its systems and its seasonal trading windows. Information on these pages is a general description only. It is not an offer that binds the Company to sell a listed product at the displayed wording, and it does not create a contract on its own.

Where a product, a capacity or a system price appears on the site, it is an indication of what the Company intends to offer in its normal season. The actual commitment for any supply sits in a signed order or a confirmed quotation that names quantity, specification, price, terms and delivery. A written quotation from the Company is valid for the period marked on it, and the Company may withdraw a quotation before you accept it if stock or capacity has moved.

Because the catalogue and market analytics feeds may update quickly, we ask that you rely on a confirmed written position for any decision that costs money. Following only a web page and missing a notice could be a genuine business risk, and the Company keeps the site accurate but cannot treat every page as a live legal promise.

04.Your Account Obligations

When you create an account on an order portal or a tracking system, you promise that the details you give are true, current and complete, and that you will keep them that way. You are responsible for all activity that happens under your sign-in. This means guarding your password, signing out from a shared machine, and telling the Company at once if you believe an account has been used without your authority.

You may manage a small number of named users for your organisation through the account settings. Each user is a person, and you agree not to share one sign-in across several people. Where you leave your role or a staff member departs, you will close or transfer the user quickly so that the departing person does not carry an open key into a competitor situation.

The Company confirms the identity of an authorised contact before it discusses your order history over the telephone, and may ask the same a second time when a request is sensitive. Cooperating with that check protects both of us and is part of keeping your trade data your trade data.

05.Orders for Goods and Systems

A binding order for any supply of the Company is formed only when the Company confirms it in writing, by email or by an order confirmation generated in a portal, and that confirmation names the item, the quantity, the price and the delivery terms in a way that leaves no open question. Before that moment a purchase request is only an enquiry.

For a system build, the binding scope is set by a signed statement of work that accompanies a quotation. That statement lists the pages, integrations, training sessions and support window the Company will supply, and any item left out is assumed to be out of scope rather than silently included. If you later want an item added, the change is agreed, priced and signed before work on it begins.

For goods supplied through the seasonal trade operation, the signed order sets the packing standard, the grades, the loading window and the port of delivery. A term that appears in the order overrides a general practice described on the website. You should read the order confirmation with the same care you would give any signed paper, and raise a genuine difference within five business days of receiving it.

06.Prices, Payment and Invoicing

Prices are set in the currency named on the quotation or order and are exclusive of any tax that the law applies, unless the order says otherwise. The Company may publish list prices for its seasonal trade, but the price that binds is the one on the signed order. Prices on a passed quotation are held for the life of that quotation and no longer.

Payment terms are stated on the invoice. Unless a different term is signed, system fees are due on the milestones named in the statement of work, and goods are due under the payment term on the order, typically before the loading window for a new buyer. A late payment may hold the related work or shipment while the Company protects its own commitments, and it may add the interest and recovery cost that the law permits for overdue commercial invoices.

Every invoice carries enough detail for your finance team to match it to the work or goods you received. If an invoice line does not match what you ordered, raise it within fifteen business days so that a correction is made while the work is still fresh and both ledgers can be settled cleanly.

07.Trade Catalog Data and Intellectual Property

The catalogues, interface designs, reports, training material and software delivered under a system agreement are the property of the Company or its licensed suppliers. What you receive is a right to use the agreed system for your own trade, not a sale of the underlying code. You may not copy, sell, lease or re-engineer the software, and you may not offer the platform to a third party as if it were your own product.

Your own data remains yours. The product descriptions, photographs, prices, vendor scores and order history that you enter are your trade data, and the Company treats them as confidential. Where the market analytics reports summarise several clients without revealing a single one, that aggregate learning stays with the system and is used only to improve the shared service fairly.

If a data structure or a clever method in your catalogue is your own innovation, you keep the rights in it. Nothing in these terms transfers your marks, your images or your confidential pricing to the Company beyond the permit needed to run the agreed service for you.

08.Use of Order Portals and Tracking Systems

An order portal gives named users a private view of contract pricing, approved quantities and live order status. You agree to use that view only for your own purchases through the Company, and not to pass the content of someone else portal to a competitor. Each action in the portal is attributable to a sign-in, so please make certain your staff use their own accounts and approve only what they are authorised to approve.

A supply chain tracking system shows the journey of an order from request to delivery. The Company presents the events it receives from carriers and warehouses faithfully, but the underlying accuracy of a carrier scan belongs to the carrier. The Company will, however, show clearly that an event is expected rather than confirmed, so your team reads the true state rather than a hopeful one.

Customers you invite to watch their own shipment receive a limited view of that one order. They cannot see other clients, other prices beyond their own contract or the vendor ledger. Inviting a customer to that narrow view is a courtesy to be used thoughtfully and always with the customer authorisation that your own business terms require.

09.Freight and Delivery Responsibilities

Where the Company arranges freight as part of an order, the commercial term named on the order decides where the risk and cost of carriage sit. This is normally expressed in the familiar trade terms you chose, and the order states them in full so there is no silent disagreement about who pays for the overseas leg or who insures the cargo.

Delivery to a promised window depends on events the Company does not fully control, such as a port closure, a customs hold or a ship moving its berth. The Company will give you honest notice of a change it knows about and will work to recover the lost time, but a force majeure event that is beyond the Company reasonable control suspends the affected obligation without penalty on either side. This section does not excuse a failure the Company could have prevented by ordinary care.

The freight coordination tools report what partners report. Where a delay is discovered, the tool surfaces the new planned date so your downstream plans can move, and the Company will chase the partner who caused the slip with the same persistence your own dispatch desk would want.

10.Vendor and Supplier Information

The vendor management system holds structured records about the suppliers the Company or its clients buy from. Those records are only as good as the documents behind them, and you agree to provide original certificates and current contact details for your own supply relationships when a system build asks for them. A certificate that has expired should be marked as expired rather than quietly hidden, because buying from an unverified source is how a good season goes wrong.

Where the Company sources goods for the seasonal trade, it relies on the same discipline: named suppliers, dated quality records and a review that keeps the loudest volume sources honest. Vendor details that a client has marked confidential are not shown to that client other buyers, and are not used to undercut the client through a side sale.

Fair practice matters on both sides of the ledger. When you resell goods bought through the Company, you carry the responsibility of resale compliance, labelling and safety that your end market expects, because the Company cannot police every buyer onward chain after the goods have left the point of agreement.

11.Acceptable Use and Security

You agree to use the website and the systems for lawful trade purposes only. Forbidden behaviour includes attempting to reach another user account, probing the system for weakness without written permission, sweeping the catalogue with automation to strip pricing, uploading harmful files, placing orders you have no intention of taking, and using the platform to store material that breaks a law or a third party right.

The Company may suspend a user immediately where an action appears to endanger another account or the system itself, while it investigates and gives the user a fair hearing. Reasonable security measures are described in the privacy policy, and you agree to report any breach you find rather than exploit it for a demonstration. Good neighbours tell the house about a broken latch and wait for the fix.

The license you hold is personal to this Company systems. Using a shared account to grant many people a door is not permitted, and automated access that changes the experience for other clients is not part of the agreed service unless a signed schedule covers it.

12.Availability and Downtime

The Company intends the systems you pay for to be dependable, and it operates them to a published uptime target that the signed agreement states, typically around or above ninety nine percent in any calendar quarter measured over the service window.

No service runs without pause. Planned maintenance is scheduled for the quiet end of a season wherever possible, announced in advance through the service notice channel, and kept short. Unplanned failure is answered by the recovery plan described in the privacy policy, and the clock for any service credit starts from the moment the fault is known to the Company rather than the moment a user spots it. A signed uptime credit, where offered, is the full and final compensation for a short outage and does not extend to lost profit from a half hour of downtime that was scheduled or force majeure.

Free pages of the website and the seasonal catalogue are provided with reasonable effort but without an availability promise, since they inform rather than host your operation. Rely on the contracted portal, not on a marketing page, for the state of your order.

13.Warranties and Disclaimers

The Company warrants that systems it builds will perform materially in line with the agreed statement of work under normal use, and that the goods it supplies will match the grade and packing described on the order at the point they leave the agreed loading point. These are the core promises of the contract and are given without evasion.

Beyond those core promises the websites and systems are provided on an as-is and as-available basis to the extent the law allows. The Company does not warrant that a catalogue estimate of stock will hold to the minute, that a carrier event will never be reported late, or that analytics will predict the next market without error. Where a law implies a term that cannot be excluded, such as a statutory standard for the quality of goods you buy, nothing in these terms removes it, and the Company stands behind its lawful duties.

The market analytics reports and seasonal summaries are decision support, not a promise of profit or a regulated investment forecast. You remain the decision maker for how you trade, and you take the normal commercial judgement that running a trading business demands.

14.Limitation of Liability

Neither side is liable to the other for indirect, consequential or lost-profit damage that arises from a contract under these terms, except where that exclusion is not lawful. In its place, each side looks to the direct loss it actually suffered and settles that cleanly.

The liability of the Company for any single claim or series of connected claims arising from an agreement is limited to the fees you paid the Company in connection with that agreement over the three months ending on the date the claim arose, or to the invoiced value of the affected goods, whichever is the more appropriate cap for the type of claim. This cap does not apply to liability that by law cannot be limited, such as liability for death or personal injury caused by negligence or for fraud.

Interruptions caused by events outside the Company reasonable control, or by your own instructions, your vendors or carriers you chose, do not make the Company liable where it has used ordinary care. This section sits together with Section 12 so that a short outage and a small direct claim are resolved without turning every delay into a courtroom drama.

15.Termination and Suspension

The parties may end a fixed agreement by the notice period it names. For a continuing subscription or a seasonal arrangement without a named end, either side may end it on thirty days written notice to the other.

The Company may suspend a user or an account where payment is overdue beyond its terms, where the user breaks an acceptable-use rule, or where continued access would endanger another client account. It will tell the client the reason and give a fair window to put things right before a suspension becomes permanent, unless a rule break is serious enough to act first. On ending an account, the Company will return your own exportable data within a reasonable time in a usable format, subject to your obligations to settle what you owe for the work already done.

Ending the agreement does not end the sections that should survive it, such as those on intellectual property, confidential handling, limiting liability and governing law. Those continue to bind both sides in a fair and proportionate way after the last user signs out.

16.Governing Law and Contact

These terms and any agreement formed under them are governed by the law of the place where the registered office of the Company stands, which is the law of the People Republic of China as applied in Liuyang County, Changsha, China (CN). The parties aim first to settle any difference directly and in good faith, and then through the courts of that place, which hold non-exclusive jurisdiction for the resolution of a dispute.

The most recent version of these terms is the version on this page at the time you act. The Company reviews its terms whenever its services or its law change, and it sets out material changes openly in the same way it describes in its privacy policy Section 15. A dated, archived copy is available on request for anyone who needs to rely on the wording that applied on a past order.